Learning Outcomes

Gmail Settings, Sending Emails and Conversations

Email Features, Gmail Labels and Message Filters

Lesson Summary

In this module, you will learn many features that are crucial to becoming a skilled Gmail operator. These include applying Labels to your messages and creating filters around them. You will also be guided on the Undo, Send, and Cancellation period Gmail features. Using Google Drive to send large files in Gmail gets covered as well.

Efficiency and Productivity Tips

Access Control, Shortcuts and General Tips

This module presents you with general email tips that allow you to be more effective working with Gmail. We will also present productivity tips that go over key points that provide for an optimized Gmail experience. Conducting email Searches, using Aliases, and creating Canned Responses are covered by the material as well.

Gmail - Maximize your Email Productivity - Course Assessment

Learn various features and emailing tips that will maximize your productivity using Gmail with this free online course.

Gmail - Maximize your Email Productivity

In this course, you will learn various Gmail features, including using Google Drive to send large files and applying labels to messages and creating filters around them. Scheduling emails to automatically send and Granting Access to your account are also covered in this course. You will be getting general productivity tips as well. These serve to boost your efficiency further and enable you to achieve more with Gmail in less time.

An Overview of Microsoft Outlook 2019

Outlook 2019 vs Outlook Online in Office 365

What to Expect from this Course

Getting Help with Outlook 2019

Keyboard Shortcuts

This module discusses the overview of Microsoft Outlook 2019. You will learn about the difference between Microsoft Outlook 2016 versus Microsoft Outlook 2019, how you can get help with any difficulty you may encounter in using Microsoft Outlook, and then the keyboard shortcuts in Microsoft Outlook.

Adding an Email Account

The Ribbons and the Quick Access Toolbar

Navigating the Outlook Interface

Practice Exercise 01

This module explores how to navigate the Outlook interface. You will learn about the layouts of outlook, the ribbons with their various commands, and how you can customize these commands. You will also learn about how to add an email account and the focused inbox style.

Saving Attachments

Sending and Receiving Mails

Customizing the Inbox

Focused Inbox

Customizing Mail Views

Practice Exercise 02

This module discusses how you can send and receive emails on Microsoft Outlook. You will learn about the focused inbox, how to customize the inbox, how to save attachments, and how to customize mail views.

Searching Mail

Creating Search Folders

Practice Exercise 03

In this module, you will learn how to search for emails in Microsoft Outlook, and how to create search folders. You will learn about how you can refine your search by utilizing the search options available and also how to create a search folder.

Working with Conditional Formatting and Mail

Deleting, Archiving and Restoring Mail

Ignoring Conversations

Cleaning Up Conversations

Using Follow Up Flags and Categories

Using Quick Steps to Process Mail

Auto-Process Mail using Rules

Organizing Mail with Folders and Subfolders

Managing Junk Mail

Practice Exercise 04

This module discusses organizing and managing emails. You will learn how to ignore conversations, delete, archive, restore emails, clean up conversations; using follow-up flags and categories. You will also learn how to organize mails, using quick steps to process mail and how to manage junk mails.

Introduction to Microsoft Outlook 2019 - Course assessment

Learn about Microsoft Outlook 2019 and features available that will improve your efficiency in this free online course.

Introduction to Microsoft Outlook 2019

This free online course will bring you up to speed with the features available that will improve your efficiency when working with Microsoft Outlook. You will gain an understanding of how to manage your email and utilize its features ranging from the calendar, contact manager, journal, and to-do list. You will also be able to learn more about how every part of Outlook integrates together seamlessly to maximize productivity and efficiency.

University of Sheffield Ends 11-Year Partnership with FutureLearn

9 Best GIS Courses for 2025: Navigating Spatial Data

262K Courses, 833M Enrollments: Breaking Down Udemy’s Massive Catalog

Best CSS Layout Courses for 2025

40+ Free Certificates from Wolfram U: Expand Your Computational Universe

7 Best Free Haskell Courses for 2025

Inside the Coursera-Udemy Deal: Three Bids, Two Years and a Rival Suitor

Duolingo Q1 2026: Toward 100M DAUs with Record Engagement and Slower Paid Growth

Udemy Announces Layoffs Without Saying ‘Layoffs’

Harvard CS50 Guide: How to Pick the Right Course (with Free Certificate)

The Business of Online Education: A Deep Dive Into Udemy’s Financials

Boost Your AI Confidence with Google’s Course

Open edX Conference 2026: Program, Workshops & Registration

Coursera Growth Stalls, Leadership Changes as Stock Hits All-Time Low

Duolingo’s 2026 Strategy: The Road to 100 Million DAUs

[2025] 450+ Free Google Certificates and Badges